Wednesday, April 19, 2017

New Contact Information for the National Benefit Center

Dear Adoption Community,

We would like to share the following information we received from the National Benefits Center:
Effective today, the National Benefits Center will consolidate our public email boxes into one box.

We will only use NBC.Adoptions@uscis.dhs.gov and have deactivated NBC.Hague@uscis.dhs.gov.

We are in the process of updating our contact information on https://www.uscis.gov/adoption/uscis-adoption-contact-information.

In the meantime, messages received to the NBC.Hague mailbox will be automatically redirected to the NBC.Adoptions mailbox through a system ‘rule’ for one year, expiring on May 1, 2018.

We would appreciate your assistance in directing your staff and our customers to NBC.Adoptions@uscis.dhs.gov going forward. Our contact telephone number remains the same (877-424-8374).

Sincerely,

The Office of Children’s Issues
Official  UNCLASSIFIED

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