Thursday, October 31, 2013

What's New With You and How To Record It


U.S. Citizenship and Immigration Services (USCIS) is pleased to introduce a new version of our online tool that allows customers to change their address more quickly and easily.

Beginning today, the easy to use Change of Address tool is online at Customers will simply complete a single form with questions that guide them through the process. In addition, the updated tool is now compatible with multiple Web browsers and confirms the change by email.

The enhanced Change of Address tool is the result of customer feedback. Along with this improvement, we are soon enhancing other customer service tools on the Web and offering new options for customers calling our National Customer Service Center at 1-800-375-5283. As a reminder, USCIS offers its customers a number of online self-help tools. Applicants and their representatives can check case status, find average processing times, submit a case status inquiry (e-Request) or find a USCIS office any time at

On November 1, USCIS will host a webinar for stakeholders and customers interested in learning more about the enhanced Change of Address tool and other online self-help tools. For more information and to register, please view the attached invitation or visit

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